Fees & Charges
$75 per hour
for work performed at your premises and $55 per hour when you bring
your computer to us.
The call
out fee is charged according to the travel distance. The call out
fee is zero for distances of less than 20km from Mirboo North. For
distances greater than 20km and less than 120km the charge is
$1 per kilometer
(for the full distance).
Use Google Maps to calculate distance from Mirboo North by clicking
on the following:
Google
Maps
and entering: "Mirboo North, Victoria to
" and then add your address. For example Mirboo North to
Traralgon is 47km so the call out charge will be $47.
For distances over 120km click on
this link.
You also have the option of dropping off and picking up your computer
from our premises. We charge a lower hourly rate of $55 and there is no
other fee. We will also provide you with a quote.
Whenever a service requires the purchase of hardware or any other
service we provide you with the original receipts. No mark up is
charged on any third party goods and services. We only charge for
the time it takes.
When appropriate we also offer phone support and remote session
help. This is charged at the hourly rate with a minimum of quarter
of an hour.
We are also available on short notice at any time to deal with your
computer emergency. The call out fee and hourly rate is higher.
Please email or call us for full details of our fees. We will always
ask you before we purchase any hardware or service to make you fully
aware of the costs.
You will not end up with a huge unexpected
bill from us.